Sunday, January 17, 2010

Does anyone have a corporate address for Bed Bath and Beyond?

Does anyone know the address to Corporate Bed Bath and Beyond?


I have a letter to send, detailing a refund of over $100 that I've been waiting for now for over a year. After repeated attempts calling customer service, I have spent hours on the phone explaining my situation. They promise to ';research'; and then get back to me, and never do. So I'm hopeful someone knows of an address that I could send my letter to? Thanks!Does anyone have a corporate address for Bed Bath and Beyond?
I too am having trouble finding a definite address, but I have a couple of other suggestions based on my experience working for a dot-com:





Did you pay via credit card? If so, do a charge-back through your card company.





Otherwise, I would say 'enough is enough' if it's been that long and you've had repeated failures on their part to resolve the issue...contact the Better Business Bureau. (us.bbb.org) There is a link right on the front page to 'file a complaint'. Whether they are a member or not, businesses tend to move a little faster when the BBB is involved.

No comments:

Post a Comment